how to book and make payment

1. Check that the property you want to book is available and complete the online Booking Form. Please read our terms and conditions before booking. To make a payment please Click Here

2. Once the booking form has been completed you will automatically be taken to the secure payment section. Please note that your booking will not be guaranteed until we have received your payment. A non-refundable deposit of 25% (or £100 if higher) of the total rental is required to secure your booking. This can be made by debit or credit card and will be held by paphos apartments on behalf of the owner. If your booking is made within 13 weeks of your departure date it must be accompanied by full payment. Payment can be made by debit or credit. There are no surcharges for for deposit payments made by card. There is a surcharge of 2.25% for full payment made by debit or credit card.

3. Once we have receive your completed booking form and payment we will confirm the booking with the owner and send you full confirmation by email. Please note that a booking may not be accepted if it results in a potentially unrentable period between bookings.

4. The balance is due 3 months before travel and can be made by debit card, credit card, bank transfer or by cash or cheque at any branch of Barclays Bank. If payment of the balance only is made by credit or debit card there is a surcharge of 3% and this will automatically be added to the total cost of your booking.

5. Once payment of the balance has been made we will send you final confirmation, directions and key arrangements.

frequently asked questions

Q: Who are paphos apartments?
paphos apartments is the trading name of a registered company based in Paphos. We are the market leader specialising exclusively in the holiday rental of villas and apartments in Paphos.

Q: How can I contact you?
We can be contacted on 0871 9903273 from the UK and 00357 26923463 Worldwide. You can call us Monday to Friday 7am to 4pm (GMT) and Saturday, Sunday and Bank Holidays 7am to 11am.

Q: How do I book?
Select a property and call us or complete the online booking form. A deposit of 25% (or £100 if higher) is required to secure the booking and the balance is due 13 weeks before travel.

Q: What is the minimum stay period?
There is no minimum stay period but our minimum charge is 7 days rental. Some properties my offer discounts for less than 7 days.

Q: How do I pay?
You can make payment by cash or cheque at any branch of Barclays Bank or by  Bank Transfer, Debit or Credit Card.

Q: Are the rates per person?
No, the rates are per property subject to the maximum occupancy and are in British pounds sterling.

Q: Are there any hidden extras?
No. Unlike some of our competitors, we do not charge extra for air-conditioning and satellite TV.

Q. How are special offers calculated?
Special offers discounts will be deducted from the advertised weekly rental rate. Where the dates of travel may attract two discounts (ie. last minute discount and long stay discount) only one (the highest) discount will be deducted from the rental rate

Q: How do I find the property?
We can arrange for a taxi to meet you in arrivals and take you straight to the property. You can view rates and book transfers by clicking on airport transfers

Q: Can you arrange car hire?
Yes, and you will be met at the airport (Paphos only) or alternatively a car can be delivered to you
anywhere in Paphos. You can view rates and book by clicking on car hire

Q: Who do I contact if I have a problem when I am in Cyprus?
There is an information pack at the property which will include important telephone numbers and instructions. We also provide you with a 24-hour emergency number.

Q: What do I do if my flight details or contact details change after I have booked?
You can update us with your new details Here

Q: What is the changeover day?
This is flexible depending on each property. Please note that a booking may not be accepted if it results in a potentially unrentable period between bookings.

Q: What are the check in and check out times?
Normally to allow for cleaning you will have to vacate the property by 12 noon on the day of departure. Access to the property is 2pm. The may change slightly depending on each property.

Q: What is your cancellation policy?
Cancellation of booking must be in writing or by email and be received by paphos apartments within 3 months of the holiday commencement date. If cancellation is prior to this, only the deposit will be forfeited. If cancellation is less than 3 months before the departure date, the full hire cost is to be paid.

Q: Do I need travel Insurance?
Yes, and this is a condition of booking. We offer very competitive insurance. For an instant quote online go to: Travel Insurance Quote

Q: Do you offer winter lets?
Yes, between November and March. Many properties have big discounts for this period.

Q: Do you offer long term lets?
No, but we would be happy to recommend a company that does.

Q: What are the passport requirements?
Cyprus is now part of the European Union so a full EC passport valid for at least 3 months from your date of return is required

Q: What is the currency?
From January 2008 the currency in Southern Cyprus is the Euro (pre 2008 it was the Cyprus pound). Most ATM machines accept UK cards and there are many places to exchange cash in the tourist areas.

Q: Do mobile phones work in Cyprus?
Most UK mobile phones do work in Cyprus but calling the UK can be expensive.

Q: How often is the property cleaned?
The property will be cleaned prior to arrival and not cleaned again until departure.

Q: How often is linen changed?
Linen will be changed once a week unless otherwise stated. If linen is not changed once a week there will be a spare set at the property.

Q: Are towels provided?
Yes, but not beach towels (unless stated). These will be changed once a week unless otherwise stated. If towels are not changed once a week there will be a spare set at the property.

Q: Are cots and high chairs provided?
Unless stated in the property details these are not provided but may be hired for an additional charge.

Q: Can I hire equipment for the disabled?
Click Here for detailed information

Q: What is the electricity voltage?
The voltage is the same as in the UK with 3-pin plug sockets.